Updated and Effective October 5, 2014
1. What Types of Information Do We and Our Third Party Service Providers Collect From You?
Personally Identifiable Information (or "PII") ") is information that identifies you as an individual. In order for you to take advantage of particular opportunities provided through the Sites (for example, to use the services offered on the Sites), we may require that you furnish PII. We and our third party service providers collect your PII, such as your name, address, telephone number, e-mail address, credit card number or other payment account number (including the three (3) or four (4) digit validation code for your credit card), date of birth, when you voluntarily provide it to us.
Non-Personally Identifiable Information (or "Non-PII") is aggregated information, demographic information and any other information that does not reveal your specific identity. We and our third party service providers may collect your Non-PII, including information about the device you are using in accessing and/or using the Sites, information from referring websites, and your interaction with the Sites. We and our third party service providers also may aggregate PII in a manner such that the end-product does not personally identify you or any other user of the Sites, for example, by using PII to calculate the percentage of our users who access the Sites from a mobile device.
IP Addresses are the Internet Protocol addresses of the computers that you are using. Your IP Address is automatically assigned to the computer that you are using by your Internet Service Provider (ISP). Your IP Address is identified and logged automatically in our server log files whenever you visit the Sites, along with the time(s) of your visit(s) and the page(s) of the Sites that you visited. Collecting IP Addresses is standard practice on the Internet and is done automatically by many web sites.
2. How Do We and Our Third Party Service Providers Use Information Collected From You?
Personally Identifiable Information. We and our third party service providers may use your PII and any third party PII that you may provide, as applicable:
o to fulfill your requests, e.g., to allow you to order food through our restaurant partners and have it delivered to you or to provide you with information that you request.
o to fulfill your purchases (e.g., to process credit card payments in connection with your food order).
o to customize content on our Sites (e.g., the restaurants that will deliver to your location).
o to send you important information regarding the Sites, such as certain changes to our terms, conditions, policies and/or other administrative information. Because this information may be material to your use of the Sites, you may not opt-out of receiving such communications.
o to inform you of products, programs, services and promotions that we believe may be of interest to you.
o to permit you to send messages regarding Site-related content to a friend through the Sites. If you wish to use this feature, you may be required to provide us with, and we may use, your friend's email address to facilitate your sending of such message. By using this functionality, you affirm that you are entitled to use and provide us with your friend's name and email address for this purpose. We will not to use your friend's PII for any purpose other than to allow your message to be sent and/or to troubleshoot any issues with respect to the sending of your message, unless we disclose such other purpose to you at the time you provide your friend's PII to us.
o to permit you to participate in sweepstakes, contests and similar promotions (collectively, "Promotions").
o for our internal business purposes, such as data analysis, audits, developing new products, enhancing our website, improving our services, identifying usage trends and determining the effectiveness of our promotional campaigns.
Non-Personally Identifiable Information. Because your Non-PII does not personally identify you, we and our third party service providers may use such information for any purpose. For example, we work with third parties for the purpose of advertisement delivery on the Sites including online behavioral advertising (“OBA”) and multi-site advertising. The Non-PII collected about your visits to the Sites may be used by third parties in order to provide advertisements about goods and services of interest to you. These third parties may also set cookies to assist with advertisement delivery services. If you would like to obtain more information about the practices of some of these third parties, or if you would like to make choices about their use of your information, please visit http://www.networkadvertising.org/choices/ or http://www.aboutads.info/choices/.
In addition, we reserve the right to share your Non-PII with our affiliates and with other third parties, for any purpose. In some instances, we and our third party service providers may combine Non-PII with PII. For example, on your personal profile page, we may display your user name (first name and last initial), "member since" date, total number of ratings and reviews, the ratings and reviews you have posted and their date(s) of posting, and the date range of when you last ordered from a particular restaurant. If we do combine any Non-PII with PII, the combined information will be treated by us as PII hereunder (as long as it is so combined).
IP Addresses. We and our third party service providers use IP addresses for purposes such as calculating Site usage levels, diagnosing server problems, and administering the Sites. Please note that we treat IP addresses, server log files and related information as Non-PII, except where we are required to do otherwise under applicable law. Accordingly, in general we may use and disclose IP Addresses for all the purposes for which we use and disclose PII.
3. How Do We and Our Third Party Service Providers Share Your Personally Identifiable Information With Others?
We and our third party service providers may disclose PII:
o to provide services such as payment processing, website hosting, data analysis, infrastructure provision, IT services, customer service, e-mail delivery services, and other similar services, to enable them to provide services.
o As required to fulfill your purchase (e.g., to our restaurant partners to enable them to fulfill your order).
o to identify you to any person to whom you send messages through the Sites.
o to an affiliate or other third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets or stock (including without limitation in connection with any bankruptcy and/or similar proceedings).
o as we believe to be appropriate: (a) under applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public and government authorities, including public and government authorities outside your country of residence; (d) to enforce our terms and conditions; (e) to protect our operations and/or those of any of our affiliates; (f) to protect our rights, privacy, safety and/or property, and/or that of our affiliates, you and/or others; (g) to permit us to pursue available remedies and/or limit the damages that we may sustain; and (h) for recordkeeping purposes.
4. Other Important Notices Regarding Our Privacy Practices.
Forums and Profiles. We and our third party service providers may make available through the Sites certain services (for example, message boards, chat functionality, "profile pages" and blogs) to which you may be able to post information and materials. Please note that any information you provide in connection with such services may become public, and may be available to visitors to the Sites and to the general public, including without limitation the Ratings and Reviews that accompany many restaurant listings and the comments section of our blog posts. We urge you to exercise discretion and caution when deciding to disclose your PII, and/or any other information and/or materials, on the Sites. NEITHER WE, NOR ANY OF OUR THIRD PARTY SERVICE PROVIDERS, NOR ANY OTHER PERSON OR ENTITY DULY AUTHORIZED BY US AND/OR BY OUR THIRD PARTY SERVICE PROVIDERS, IS OR SHALL BE RESPONSIBLE FOR ANY USE BY ANY UNAUTHORIZED PERSON OR ENTITY OF ANY PII YOU DISCLOSE THROUGH THE SITES.
Security. We and our third party service providers use reasonable organizational, technical and administrative measures to protect PII under our control. Unfortunately, no data transmission over the Internet or data storage system can be guaranteed to be 100% secure. Please do not send us sensitive information through email. If you have reason to believe that your interaction with us is not secure (for example, if you feel that the security of any account you might have with us has been compromised), you must immediately notify us of the problem by contacting us in accordance with the "Contacting Us" section below. (Note that if you choose to notify us via physical mail, this will delay the time it takes for us to respond to the problem.)
Unsubscribe. If you do not wish to receive marketing-related emails from us, you may unsubscribe from receiving them by clicking on the "unsubscribe" link at the bottom of any of those emails.
Changing PII. You may review, correct and/or update certain elements of your PII by adjusting your preferences in the "My Account" section of AgentEat.com. We and our third party service providers are not responsible for altering PII from the databases and/or other records of third parties with whom we and our third party service providers have shared your PII.
Note Regarding the Use of the Site by Children. The Sites are not directed to and/or intended for use by individuals under the age of thirteen (13), and we request that such individuals not use the Sites and not provide PII through the Sites.
Disclaimer. If you choose to access the Sites, you do so at your own risk, and are responsible for complying with all local laws, rules and regulations. We may limit the availability of the Sites, in whole or in part, to any person, geographic area and/or jurisdiction we choose, at any time and in our sole discretion. By using the Sites and submitting any PII, you consent to the transfer of PII to other countries, such as the United States, which may provide a different level of data security than your country of residence provides.
Please note that e-mail communications will not necessarily be secure; accordingly you should not include credit card information and/or other sensitive personal information in your e-mail correspondence with us.